Associate VP of Custom Programs

Laura joined ISA in 2005 as a University Relations Representative and spent four years in this role representing ISA in Minnesota, N. Dakota, S. Dakota, Iowa and Missouri. She then took on the role of Regional Director of University Relations, and for two years worked with representatives traveling throughout the U.S. In 2011, Laura transitioned into the newly created position, Director of Partnership Programs, and enjoyed the opportunity to develop innovative program models and work with universities in a new capacity. In 2012, Partnership Programs became a part of the Custom Programs division, and Laura transitioned to the role of Associate Director before becoming the Director of the department in 2014. In addition to working with universities on unique program models, Laura is excited to be the Custom Program Manager for Asia, as this is where she spent the majority of her time abroad. Laura graduated from Trinity University with a B.A. in International Politics and Chinese and spent a semester studying in Beijing. After graduating, she spent two years as an English Tutor at Lingnan University in Hong Kong, during this time accompanying study abroad groups to mainland China and England.

Associate Director

A University of Houston alumnae, Chelsea graduated Summa Cum Laude in 2011 with a B.A. in Communications Public Relations. During her undergraduate career, Chelsea studied abroad in London where her appreciation and love for the international experience grew exponentially. With a passion for international education, she moved to Seoul, South Korea after graduation in order to teach English to Korean students. After a year of living in South Korea, Chelsea moved back to America to be closer to her family. Chelsea joined ISA as an intern for the Association of Global Universities, where she was a part of the launch of ISA's Master’s programs, performing alumni outreach to generate interest in the new programs. Chelsea went on to join the Custom Programs team immediately following her internship. Chelsea's life dream is to visit every continent including Antarctica; she loves good books, British humor, Korean BBQ, and Italian wine.

Senior Custom Program Manager

An army brat, Theresa was born in Germany and has been traveling ever since. After settling down in her family's home state of Texas, Theresa attended Texas A&M University where she earned her B. A. in English and Spanish in 2011. During her undergraduate years, Theresa took every opportunity to experience new cultures, traveling to Mexico, Nicaragua, and eventually studying abroad in beautiful Salamanca, Spain with ISA, an event which cemented her passion for international learning. Upon graduation, Theresa moved to Boston, MA to get her certification in teaching ESL to adults. While she had a blast teaching the very complicated language of English and attending Red Sox games with students studying abroad in the USA, she made the decision to relocate to Austin, TX (a city considerably closer to home) and joined the ISA team shortly thereafter in 2014. Theresa could not be more thrilled to be a Student Services Representative and cannot wait to share her excitement for real-world learning and sharing with prospective study abroad students. In her free time, you will find Theresa experimenting with questionable recipes in the kitchen, hanging out with friends and family, and finding the best day-trips around Austin.

Custom Program Manager

Katherine, originally from Atlanta, Georgia, earned a bachelor's degree in English with a concentration in Creative Writing at Samford University in Birmingham, Alabama, in 2011. During her time at Samford, Katherine spent a semester in 2009 studying in London, England, at the university's study center, the Daniel House. This experience led her to become an enthusiastic advocate for study abroad, particularly among university students. She returned to London in January of 2011 to work as the student assistant at the Daniel House. After graduating from Samford, Katherine spent seven months backpacking through New Zealand, working in various capacities and exploring. In the fall of 2012, she entered the Literary Studies Master's program at the University of Denver. She completed her Master's degree and became the ISA Site Specialsit for New Zealand and Fiji in 2014. She joined the ISA Custom Programs team in 2016. Along with England and New Zealand, she has spent time in Scotland, Ireland, Wales, France, Italy, Switzerland, Spain, the Netherlands, the Czech Republic, Poland, Mexico, Peru, Haiti, Thailand, Cambodia, and Australia.

Custom Program Manager

Born and raised in Texas, Stephanie is a Southern gal with a knack for adventure. Through extensive studies and travels throughout Europe, Stephanie honed her foreign language skills and cultural understanding of European culture and lifestyles. Stephanie graduated Magna Cum Laude from St. Edward's University Honors Program with a B.A. in Global Studies. Stephanie's dedication to global issues led her to study for a semester in the Loire Valley where she utilized her French translation skills to serve as a Marketing Assistant and Communications Liaison between the university's overseas and main campuses. Her previous experiences display a record of strong commitment to educating students about intercultural, global issues through a variety of leadership roles. While in France, she worked with French adolescents through a U.S. State Department-sponsored program to foster intercultural dialogue with French students. In her role as a Global Understanding Peer Group Leader, Stephanie mediated small student group sessions on complex Global Water Issues. For four years, Stephanie served as President for a chapter of Amnesty International, the widely-recognized international human rights organization. Though she is a world traveler, Stephanie enjoys being at home in Austin, Texas where she is frequently found running on Town Lake or sampling the finest Tex-Mex around. As the Custom Programs Manager for France, Belgium, the Czech Republic and Germany, Stephanie looks forward to using her diverse experiences abroad to foster an understanding and appreciation of other cultures and peoples through cultural exchanges.

Custom Program Manager

Diego was born and raised in Italy, where he divided his time between the dynamicity of Naples and the tranquility of Campobasso (rural central Italy). He graduated Cum Laude from Franklin University Switzerland with a B.A. in International Relations and History, and a minor in Communication Studies. While at Franklin University, Diego gained valuable experience working in a variety of settings related to international education, student affairs and intercultural engagement. He has traveled to over 25 countries and speaks four languages (English, Italian, French and Spanish).  Diego looks forward to working with ISA to create exciting and rewarding programs in Italy and Greece. 

Custom Program Manager

Acquiring a taste for international travel at the young age of 14 when she went on her first mission trip to the Bahamas, Courtney's love of travel has since been a consuming passion. She was able to experience the wonders of England and Ireland while still in high school, which further fueled her desire to see the world and to set the goal of visiting every continent. During her time at university, Courtney spent six months in Buenos Aires, Argentina, studying at the Universidad Belgrano. During her time in Argentina she was able to visit Ushuaia, the southernmost city in the world. Armed with a passion for studying abroad, she then completed her last semester of college in Spain, studying at the University of Granada and making a side trip to Morocco (to check Africa off her list!) After graduation, she spent two years in Seoul, relishing making a difference in the lives of her young students. After her time in South Korea, Courtney decided to settle in Austin, with the hope of helping others realize the amazing opportunity and life changing moments that studying abroad provides. She is passionate about language and travel, having visited every continent except Antarctica, and is excited to be a part of the ISA team.

Custom Program Manager

Victoria graduated from Texas A&M University in 2015 with her B.A. in International Studies and Spanish. Bitten by the travel bug at an early age during her vacations to Italy, Australia and New Zealand, Victoria knew study abroad would define her undergraduate career. She first studied abroad in Buenos Aires, Argentina in the summer of 2013 at the Universidad de Belgrano where she fell in love with the Spanish language and Latin America. She headed south again the following summer to intern with a nonprofit organization called Un techo para Chile in Santiago, Chile, then immediately flew to Madrid, Spain to intern at the U.S. Commercial Service within the U.S. Embassy. During her travels, she was also able to adventure to Uruguay, Peru, Portugal, the United Kingdom and Morocco. Victoria feels so fortunate to have had the chance to travel so much and grow exponentially through her experiences abroad. She now hopes she may have the opportunity to aid students in their own adventures in Argentina, Brazil, Chile and Peru through ISA Custom Programs.

Custom Program Manager

Tara's passion for traveling and Spain began on a trip to Europe after graduating from Miami University. On that trip, she visited many countries but fell in love with the Spanish culture and lifestyle, prompting her to move to Madrid to study Spanish. She had only planned to stay for seven months, but seven months turned into seven years. While living in Madrid, Tara taught English and had the opportunity to travel throughout most of Spain, Morocco and Europe. Eager for new adventures, she moved from Madrid to Paris and spent two years there. After nine years of living abroad, she is excited to be back in the US and is thrilled to be a part of ISA.

Custom Program Manager - Service-Learning

Born and raised in Austin, Bailey joined the ISA team in the spring of 2015. Bailey spent four months studying indigenous cultures and globalization in Peru, and she soon thereafter realized her passion for travel and international learning. In 2014, she graduated from Southwestern with a B.A. in Anthropology and minors in Spanish and Sociology. Bailey has traveled to Mexico, Canada, Costa Rica, Peru, and the Caribbean and looks forward to many future adventures. Bailey enjoys hiking and swimming at the Greenbelt, playing sand volleyball, and kayaking with her dog. She's excited to be working with universities in the US and ISA's NGO partners abroad to help serve a wide range of communities and students through study abroad.

Custom Program Manager and Outreach Coordinator

Born in Arkansas and raised in Kentucky, Lindsey began her adventures in international education during her undergraduate career at the University of Kentucky. A love of language and literature inspired Lindsey to major in International Studies, concentrating on literature, culture, and the arts within Europe. Every additional class of language acquisition, every classic and modern book of literature, and every essay analyzing European history increased her understanding of cultural practices, beliefs, and social systems. In 2012, Lindsey spent a semester studying Spanish Language and Culture in Salamanca, Spain with ISA. She enriched her study abroad experience by traveling to Portugal, Italy, Belgium, and Ireland. A global understanding helped her grow as a scholar and as an individual. It also influenced her career path, as she now aspires to provide other students with the opportunity to discover and learn abroad. Lindsey worked as a Global Ambassador at the ISA-Kentucky Office during the rest of her undergraduate career. In 2015, she joined the team in the ISA-Kentucky Office as Custom Program and Outreach Coordinator.

Custom Program Manager

Stephanie has spent her time traveling and cultivating her passion for providing high quality exchange experiences for students all over the world. Stephanie graduated from the University of Wisconsin, Madison in 2009 during which time she studied abroad in Alcala de Henares, Spain. Eager to return, she continued her journey by completing a Masters in Bilingual and Multicultural Education from the University of Alcala de Henares. During her time in Spain, she also taught English at a local school. Upon returning to the U.S., Stephanie continued pursuing a career in International Education by completing a Master of Science in International/Intercultural Education from Florida International University. During her time in Florida, Stephanie gained invaluable experience interning in the Study Abroad Office at the University of Miami assisting with faculty-led programs and student advising. After traveling around and exploring the New England area, Stephanie ended up in Austin, TX where she began working with J-1 visa programs bringing university students to the U.S. from all over the world on a variety of training and cultural exchange programs. Stephanie is very passionate about the International Education industry and is very excited to work on developing and implementing quality programs abroad.

Custom Program Manager
Stacy joined the ISA Custom Programs team in Spring 2017. She is originally in Pittsburgh, PA and received her B.S.Ed. in Secondary Education Spanish and Modern Language Certificate in Latin American Studies from Slippery Rock University in December 2010. Stacy's passion for traveling abroad was sparked by a faculty-led program to London that she attended in March 2008. Next, she studied abroad in Alcalá de Henares, Spain for 2.5 months in the summer of 2009. In May 2014, Stacy earned a M.Ed. in Higher Education Administration & Student Personnel and Certificate in International Higher Education from Kent State University. While at Kent State, Stacy completed a faculty-led program to Sneem & Dublin, Irleand and Florence & Rome, Italy in May 2013. She has also traveled within the United Stated, Canada, China & Hong Kong, France, and Germany. After graduating from her Masters program, Stacy worked as a Residence Hall Director at Texas State University for 2.5 years. She is excited to begin her career in study abroad & international education and cannot wait to help create unique cross-cultural experiences for students going abroad with ISA! In her free time, Stacy loves watching TV & movies, exploring new foods/coffee, crafting/DIY projects, and spending time with her dog Elsa. 
Custom Program Coordinator

Jean graduated from the University of Texas at Austin with a degree in Management Information Systems, and began her career as an IT consultant in San Francisco. After realizing her true passion was in a helping profession working with students, she switched careers and obtained a master's degree in School Counseling from Johns Hopkins University. Jean has experience designing, implementing, and evaluating programs in schools and community based organizations, and providing academic/career/personal counseling to both domestic and international students. Jean's interest in international education began at a young age when her family lived in Singapore for four years, and she later studied abroad in Copenhagen, Denmark in college. To this day, she remains incredibly passionate about all things international (especially food!), and has traveled extensively throughout Europe and Asia. Jean strongly believes all students should experience living outside of their home country as it truly teaches life skills you can?t learn from textbooks or in a classroom. She is excited to be part of such an impactful organization, and eager to work with universities to create unique study abroad experiences.

Outside U.S.
England & Scotland
Spain & Morocco
Australia, Fiji & New Zealand
Belgium, Czech Republic, France & Germany
Greece & Italy
China, Japan, South Africa & South Korea
Argentina, Brazil, Chile, Dominican Republic & Peru
Colombia, Spain & Morocco
Service-Learning in Chile, Peru, Dominican Republic, Jordan, Morocco, Costa Rica & South Africa
Jordan & Thailand
Costa Rica & Ireland